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Thank You Small Business

On this page are descriptions of how small business have provided a valuable service that big business couldn't possibly match.

If you have a similar story, why not send it to Net-Cymru and share it with others?

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Small business helped Net-Cymru's webmaster get online

I don't believe in buying new computers all the time, but the software I needed to get online required 8MB of memory and my computer had only 4MB.

When I went to a computer superstore near where I was living in London I was told that they had two speeds of RAM. The amount I needed would be about £35, without possibility of return if it turned out to be the wrong speed. Fitting would be about the same again, and VAT on the lot.

I brought the computer to Wales and contacted a small computer supplier. I was told to bring in the computer and was told that 4MB could be salvaged from another machine. When I brought in the computer a young man opened the top in my presence. The RAM socket was located awkwardly under a heat shield, and without a great deal of work, could be only partly dislodged. Like the surgeon's assistant I held up the heatshield while the young man reached underneath and put the chip in its socket.

We powered up. The system recognised the whole 8MB of memory. My problem was solved. The bill was £10 for the chip and £10 for fitting.

Eddy Hunt

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A hardware shop provides a lead to lead (?!)

In London my hardware shop was a warehouse with very few staff and everything packaged in plastic. I could only guess at the size of screws I would need and if they didn't fit I couldn't return an opened pack. Even if they did fit, I would usually end up with a lot left over.

In Wales the manager of my local hardware shop is very helpful. I get friendly advice and I am sold what I need, no more. He really helped with a special request. I needed some ballast and lead seemed the most appropriate.

It wasn't the sort of thing he stocked, but his mother-in-law's house had been reroofed and there was some lead left over. He said he would bring it into the shop next week.

I went back to the shop and picked up the lead. What did he want for this valuable service? Not a penny !

Eddy Hunt

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A stallholder saved my watch from the bin

I was wearing a digital watch with a plastic strap. In the summer of '98 I was travelling abroad (Italy and France) and (probably as a result of the heat and sweat) the band broke. I taped it up and with a bit of care managed to get it back to Wales.

Although there were pins holding the strap, they were very inaccessible. Clearly the watch was designed to be thrown away when the strap went.

In Pontypridd market a stall holder sold me a leather strap and skillfully replaced the broken plastic strap. I have worn the watch for about two years now. It hasn't given the slightest bit of trouble.

The cost for the strap including fitting was about £2.50.

Eddy Hunt

This Website contains information from a variety of sources. References on this site to individuals and organisations does not imply a support on their part for Net-Cymru - see Site Objectives and Policies

Eddy Hunt webmaster@netcymru.co.uk

This page was last updated on 26 November 2000 _________ Back to: net-cymru Home Page